NHTSA Complaint #11428246 — 2012 JEEP GRAND CHEROKEE ENGINE

Complaint Details

ODI Number	11428246
Vehicle	2012 JEEP GRAND CHEROKEE
Component	ENGINE
Date of Incident	August 3, 2021
Date Filed	August 8, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I purchased my vehicle Aug., 16, 2018. While driving the vehicle will shut off and loss of all power occurs. It is extremely frightening and dangerous. I know there has been a recall for this issue and when I look up my vehicle under recalls it is showing that all recalls have been taken care of. The dealership has never solved the issue I have and it continues to happen. What do I do in a situation like this? This has been going on since I purchased the vehicle several times on several different occasions. After looking up the carfax report I've realized this vehicle has had a problem with shutting off while driving since it was new.

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