NHTSA Complaint #11427301 — 2008 VOLVO XC70

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11427301
Vehicle 2008 VOLVO XC70
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

1. Low beam headlights failed - both at the same time, resulting in high beam only driving at night. Units available for inspection. 2. Yes. No low beam headlights. Upon inspection of wiring, during replacement of low beams, headlight wiring insulation found to be flaking off, exposing bare wiring. 3. Unknown. Found no information in Google search. Plenty of information on others having same issue, in Volvo forums online. Last search regarding this problem brought me to NHTSA website, to look on a recall about this issue, then to this form submission. 4. No. This is the first time I've been exposed to the problem. This is the first case personally, where a vehicle has suffered a loss of both low beam headlights simultaneously. The wiring issue was found when I pulled out the old bulbs for replacement. 5. No. My wife informed me that the low beams stopped working on her car. There was an indicator on the instrument panel indicating "low beam failure." Strangely, I found both low beams to be burned out.

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