NHTSA Complaint #11427120 — 2020 TESLA MODEL Y

VISIBILITY/WIPER issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11427120
Vehicle 2020 TESLA MODEL Y
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

Backup camera appeared in on screen window as usual when I put the car in reverse to back into my parking spot. The camera looked clear and trajectory lines moved appropriately when I turned the steering wheel. However, main backup view in center of screen did not update as I moved the vehicle backward, it remained on a static, still frame of video. I reversed into a low fence post that I knew was behind me somewhere but could not be seen when looking out the rear window or using any of the mirrors. I usually look to the backup camera to show me where this post is and help back up close to it. There is a large blind spot behind this model of car that is well covered by the camera, but now that is has happened to me I have found many reports of the issue happening to others. Video of issue: https://youtu.be/CC_0JKObpIk

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