NHTSA Complaint #11426961 — 2021 VESPA GTS 300

At this moment I have two issues. One being that the seat latch does not work on my scooter. I called the dealer and he said to put a lot of push on top of the seat where the latch assembly is located. I am a big fat slop. 225 lbs. I pushed as hard as I could to lock it and it clicked lock. Trouble is, it won't open now. I have my drivers license, cash, papers and a letter to my GF who is incarcerated at a prison in Maryland. I am not as worried about that as I am about the silent directional signals. They do not self cancel and remain on (silently) if I forget to turn them off manually. This creates a real safety hazard with cars pulling out in front of me. With the money I spent ($8600) to buy this scooter, Vespa should correct these mistakes. Right now, (summer time in NH) I am not going to use it until they come up with a solution. Especially to the directional signal. I need to be able to see it and hear it.