NHTSA Complaint #11426080 — 2016 LINCOLN MKZ

The contact owns a 2016 Lincoln MKZ Hybrid. The contact stated that while driving at various speeds, the power steering failed causing the steering wheel to become very difficult to turn in either direction. During the failure, the service advanced track and service headlights message was displayed on the instrument panel. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The contact was informed that the vehicle was included in the NHTSA campaign number 19V632000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 53,000.