NHTSA Complaint #11424443 — 2021 TOYOTA VENZA STRUCTURE:BODY

Complaint Details

ODI Number	11424443
Vehicle	2021 TOYOTA VENZA
Component	STRUCTURE:BODY
Date of Incident	May 19, 2021
Date Filed	July 12, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

On May 19, 2021, 5 days after purchasing the 2021 Venza XLE, I got a rock peck about 6 inches from the bottom on the driver side center of the windshield. I was on my way home and stopped by a windshield repair shop to see if it could be repaired to avoid further damage. The repair shop said it could and to return the following noon with the car. By the following morning, the small peck had turned into a 12 inch long run. Now it's about 30 inches long. A replacement windshield ($964 for the part) has been ordered but is on back-order with no projected delivery date. There are no aftermarket options.

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