NHTSA Complaint #11423309 — 2012 CHEVROLET TAHOE

took car to dealer for nys inspection* {recall must be done to pass} service advisors work on commision, so i get a $5500 quote on "" seriously needed work"" yet my concerns were overlooked. & unauthorized work yet Recalls are to be done free so there no commison, so they upsale you and put off the takata airbags as"" on order""= profit over safety. now im on the hook for $6000 or they keep the car then sell as "certified pre- owned" this is part of a serious flaw within the automotive industry. my car is a decommisioned nj police k9 car. so it was a fleet car + very well maintained. the service advisor is grossly over billing and padding the work order. i had to put a stop work order as a disabled person who needs his car to be mobile and i bought a used car to avoid financing and large financial obligations that i can not afford. i even got corperate involved { but they are all chevy team leaders}