NHTSA Complaint #11423296 — 2016 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11423296
Vehicle 2016 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State HI

Consumer Description

What component or system failed or malfunctioned, and is it available for inspection upon request? The auto engine idle fails to restart / shuts own the vehicle completely in busy intersections or stop and go traffic. A common symptom that is character I ed as the root cause is a weak battery, even when the battery is less than 2 years old. How was your safety or the safety of others put at risk? Yes, vehicle has stalled several times on the busiest highway in Hawaii during rush hour traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem was recreated by me during a road east several times with the service manager from the local Honda dealer in the vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? All lights come on instantaneously before the vehicle completely does. The vehicle must be placed in park and takes as long as 30 seconds to restart. Again, in the middle of the highway H1 on Oahu.

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