NHTSA Complaint #11422100 — 2011 NISSAN MURANO
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11422100 |
| Vehicle | 2011 NISSAN MURANO |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MS |
Consumer Description
The brake pedal has suddenly become very unpredictable. Sometimes when depressing it they start engaging where they normally would & sometimes you have to depress it all the way to the floor to get it to stop. My daughter informed me of the problem so I drove it to pick up pizza. When parking at the pizza place it happened to me..... I jumped a sidewalk curb almost hit people walking on the other side because the brakes didn't engauge in time. My problem has not been confirmed by a dealer service center but the exact same problem is listed with the 2009 Murano & has been recalled because of a reaction with a metal plating turning the brake fluid to a gelatin solution after 10 years. This 2009 Murano recall was in 2019. My Murano is 10 years old now. & has under 80,000 miles & had new brake pads put on 15,000 miles ago even though they didn't show much wear. I live in a rural area & the closest Nissan dealer over 50 miles away so I can't just drop by a Nissan dealership. No warning lights have come on with this vehicle as of yet. This Murano is my 16 year old daughters & she is not very tall so she is not able to depress the brakes far enough to stop when this happens. I have had to park the Murano until we get this problem resolved. Please respond with how I can resolve this braking problem. Thanks
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