NHTSA Complaint #11421366 — 2016 NISSAN ROGUE

STRUCTURE:BODY issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11421366
Vehicle 2016 NISSAN ROGUE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State CT

Consumer Description

My rear lift gate does not stay in the up position when I open it. It comes crashing down on my head and it’s hit me in the head several times as the lift gate comes down so quickly and abruptly. It’s hit others as well and has hurt them. When the full weight of the lift gate comes down it’s heavy and it hurts. It’s not safe to open anymore. There was a recall issued by the NHTSA placed on the 2016 Rogue for the rear lift gate not staying open due to corrosive parts. Unfortunately my rogue was not included in the recall. My car was purchased in July and the recall was up to January 2016. I called Nissan and because I am out of warranty they will not evaluate at their cost or fix it if it’s the same issue as the recall. I have not had it evaluated as I wanted to reach out to the NHTSA first. There were no warning lights to alert me to this issue. One day it just happened coming down hard and striking me in the head. I was really hurt. I had a headache for the entire day and small bump on the back of my head. It was not serious enough to see a doctor but doesn’t change the fact that I got hurt I am very nervous that the next time I open it it won’t stop about halfway and the full weight of the lift gate will come crashing down on me or someone else and cause serious injury. Please consider adding my VIN number to the recall. It should included so that it can be evaluated at Nissan’s expense and fixed.

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