NHTSA Complaint #11421145 — 2021 CHEVROLET TAHOE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11421145
Vehicle 2021 CHEVROLET TAHOE
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

We have owned this 2021 Chevrolet Tahoe for a little less than a year. Since acquiring this vehicle, there have been multiple safety recalls and we have had to get the vehicle serviced 3 times due to electrical issues. Now for the major safety issue, was out of town waiting at a red light in a turning lane. As we were waiting, the Tahoe spontaneously turned off. All of the indicator lights on the dashboard were illuminated and my husband tried to restart the car but the engine just kept turning and the car would not start. We put the hazard lights on and wanted to get the vehicle out of the road where there was active traffic. However, the vehicle was unable to be shifted to neutral so we were stuck and also important to note the hazard lights were not working. We towed to the nearest dealership and tow driver had to apply WD40 on the ramp to get the truck off since it wouldn't shift to neutral. At the same time, my husband received an email from OnStar "An issue with the Engine and Transmission System in your 2021 Chevrolet Tahoe has been detected." Now being told by dealership this was caused by a fuel pump module cut off, causing the car to go into "limp mode" so who knows what is true. I do not feel safe driving this car nor having my kids in it. This would be a very different conversation if this happened on a highway. This vehicle should be recalled because someone gets killed.

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