NHTSA Complaint #11420873 — 2017 CHEVROLET TAHOE
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11420873 |
| Vehicle | 2017 CHEVROLET TAHOE |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
I have a 2017 Chevy Tahoe with 77,000 miles on it. I will have it 4 years Labor Day Weekend. I get all the regular service and oil changes on it in a timely fashion. Last week I was driving my daughter to a friends house and there was a tapping sound. The car did not sound right. Suddenly the engine light illuminated and was blinking. The car smelled of gas. Thankfully I wasn't too far from home. I had to drive on a highway to get back to my house. I could only go about 30 mph. It was very dangerous. I had my hazards on but people were still beeping at me since I was causing a safety hazard for myself and others. I managed to get home safely and called the dealership. I dropped my car off the next morning since it is not drive-able. The service rep said it was going in as an emergency. After 5 days they finally looked at it. They did not give me a loaner. If I wanted a loaner I was required to pay $46/day. The rep said the repairs to my 3 year old car wont be covered and it will cost over $5,000 to fix the engine. It is a known engine issue to Chevy corporate bulletin 15-06-01-002H Engine Misfire/tick noise, malfunction Indicator Lamp Illuminated. It is common in 20-15-2019 Tahoe and Suburban. I had to borrow a 12 year old car to drive around my 4 children because my 3 year old car has a bad engine. Ethically how can Chevy require their customers to cover a cost of an engine that they know is faulty. There was nothing that I did to cause this issue. I will never purchase another chevy. SHAME ON PARAMUS CHEVROLET.
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