NHTSA Complaint #11419254 — 2014 KIA FORTE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11419254
Vehicle	2014 KIA FORTE
Component	ENGINE
Date of Incident	April 1, 2021
Date Filed	June 1, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I own a 2014 KIA Forte and was hearing a ticking / knocking when I drive. I dropped it off at service station Milton to be looked at. The next day 4/1/21 I got a from them and he notified me that my engine is under 2 recalls by KIA and needs to be replaced. He recommended that I have it towed there due to it not being safe to drive. He spoke with KIA to let them know it was on the way with the reason of the engine recall. I have a Certified 2014 Kia Forte with 115,000 miles and I have had the car 5 1/2 years. I also have an Extended Warranty for 8 years AND 150,000 miles which I am in the clear of. Kia American is refusing to fix my vehicle. Main reason is because I am a secondary owner. That is not what is says on my agreement and warranty paperwork. They are still refusing to fix and cover the recall.

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