NHTSA Complaint #11418406 — 2018 CHEVROLET BOLT EV

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11418406
Vehicle 2018 CHEVROLET BOLT EV
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Dear Sir/ Madam, I want to report to you the serious problem I have had with my Chevy Bolt EV ( 2018 VIN [XXX]) In the month of November 2020, after a full charge of my EV Bolt, the mileage on the dashboard kept fluctuating when my husband and I were driving from Santa Cruz to Berkeley. I had to charge it again after 70 miles in Berkeley. On our way back the mileage showed almost zero. I got so anxious that I had to stop the car and move it from Highway 101 South bound to Santa Cruz and get it recharged in San Jose. Second, on three separate occasions, the speed limit on the dashboard also kept fluctuating. Since this model was recalled we took our car to a Chevy dealer in Watsonville and got it repaired. We had to leave the car at the dealer for two weeks since the dealer was getting appropriate parts from Michigan to fix the car. Now my speed has been compromised after the repair. I have been told the car will be recalled soon for a final repair. We are not happy with this model and we are negotiating with the manufacturer to get this car replaced. Thank you so much for your help. Sincerely yours, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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