NHTSA Complaint #11416520 — 2017 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11416520
Vehicle 2017 HONDA PILOT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

I HAD STARTED NOTICING THE RADIO CLICKING ON/OFF AT STOPLIGHTS. AFTER A WHILE, IT PROGRESSIVELY GOT WORSE AND NOTICED THE CAR WAS ALSO SLIGHTLY JERKING TOO AS THE CAR RE-STARTED. I CALLED THE DEALER AND THEY SAID THEY WERE NOT FAMILIAR WITH THE ISSUE. DAYS BEFORE MY WARRANTY EXPIRED IN 2020, I TOOK THE VEHICLE IN AND THEY SAID THEY WERE NOT ABLE TO RE-CREATE THE ISSUE AND DID NOT SEE ANY ERROR CODES. I RECEIVED THE MIL WARRANTY EXTENSION LETTER RECENTLY AND WONDERED IF THAT WAS THE SAME ISSUE, BUT IT DOES NOT APPEAR SO. HOWEVER UPON RESEARCHING THAT, I FOUND MANY SIMILAR COMPLAINTS ONLINE ABOUT THE AUTO IDLE STOP ISSUES. I AM GRATEFUL MY CAR HAS NEVER STALLED (YET) BUT THAT IS PROBABLY BECAUSE I HAVE VERY LOW MILEAGE. HOWEVER I AM SCARED TO DRIVE THE CAR NOW AND ALWAYS DISABLE THE AUTO IDLE STOP, HOPE THAT I DON'T FORGET WHICH I DO SOMETIMES AND AM FEARFUL SHOULD MY TEENAGERS EVER HAVE TO DRIVE MY CAR! THANKFULLY THEIR HONDA CIVICS DON'T HAVE THIS FEATURE. THIS IS A SERIOUS SAFETY HAZARD! THERE ARE TOO MANY SIMILAR COMPLAINTS SO PLEASE FORCE HONDA TO RECALL AND FIX THE PROBLEM. I BOUGHT THIS NEW CAR SINCE IT WAS SUPPOSED TO BE MORE ADVANCED AND SAFER THAN THE 15 YEAR OLD CAR IT REPLACED. IT DOES HAVE SOME GREAT ADVANCES BUT SHOULD NOT BE COMPROMISED OR COME AT THE COST OF SAFETY.

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