NHTSA Complaint #11416185 — 2011 HONDA FIT

TL* THE CONTACT OWNS A 2011 HONDA FIT. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE DRIVE SHAFT FRACTURED AND THE VEHICLE LOSS DRIVE POWER. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS TOWED TO THE HONDA SUPERSTORE OF JOLIET (3225 PLAINFIELD RD, JOLIET, IL 60431) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVE SHAFT WAS BROKEN AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, A YEAR LATER THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE HONDA SUPERSTORE OF JOLIET (3225 PLAINFIELD RD, JOLIET, IL 60431) AND THE DRIVE SHAFT WAS REPLACED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 20V770000 (POWER TRAIN). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS STILL AWAITING A CALLBACK FROM THE MANUFACTURER FOR GUIDANCE ON HOW TO PROCEED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,758.