NHTSA Complaint #11415949 — 2014 KIA FORTE

I RECEIVED A RECALL LETTER STATING THAT MY CAR IS PART OF A RECALL INVOLVING A DEFECT IN THE ENGINE THAT COULD CAUSE AN ENGINE COMPARTMENT FIRE AND INCREASES THE RISK OF INJURY. I TOOK MY CAR TO THE DEALERSHIP TO ADDRESS THE RECALL. THE MECHANICS AT THE DEALERSHIP STATED THAT MY VEHICLE WOULD NEED A NEW ENGINE AND THAT THE ENGINE WILL FAIL. KIA MANUFACTURER IS REFUSING TO REPLACE THE ENGINE EVEN AFTER THEIR MECHANICS HAVE TOLD ME COUNTLESS TIMES I HAVE BROUGHT THE CAR IN THAT IT NEEDS A NEW ENGINE. I HAVE HAD TO BRING MY CAR TO AND FROM THE DEALERSHIP 3-4 TIMES NOW IN THE LAST 3 WEEKS AFTER MY CHECK ENGINE LIGHT KEEPS TURNING ON AND FLASHING CONTINUOUSLY AND MY CAR WON'T ACCELERATE LIKE NORMAL AND WILL NOT DRIVE PAST 40 MPH. I HAVE TO FLOOR THE GAS PEDAL JUST TO MOVE THE CAR. BEFORE I RECEIVED THIS RECALL LETTER AND TOOK MY CAR IN TO GET LOOKED AT, I HAD NO ISSUES WITH MY CAR ACCELERATING AND HAVE NEVER HAD A CHECK ENGINE LIGHT BUT NOW ALL OF A SUDDEN MY CAR DOESN'T DRIVE. THE DEALERSHIP DAMAGED MY CAR AND ARE DENYING ANY WRONGDOING. THIS IS EXTREMELY DANGEROUS TO HAVE MY CAR IN THIS CONDITION I'M NOT WILLING TO RISK MY FAMILY'S SAFETY OR MY OWN SAFETY BECAUSE THE DEALERSHIP WON'T TAKE RESPONSIBILITY AND THE MANUFACTURER WON'T GO THROUGH WITH THE REPAIRS THAT NEED TO BE DONE FOR SAFETY REASONS AND REPLACE MY ENGINE. THE MANUFACTURER IS NOT LISTENING TO THEIR MECHANICS THAT HAVE TOLD ME THE ENGINE IS GUARANTEED TO FAIL. MY VEHICLE IS NOT DRIVABLE AND KIA WILL NOT DO ANYTHING TO FIX THE PROBLEM. I HAVE NO RELIABLE TRANSPORTATION AND THE DEALERSHIP WILL NOT GIVE ME A LOANER CAR TO DRIVE FOR THE TIME EITHER.