NHTSA Complaint #11415839 — 2015 TOYOTA COROLLA

THE TRANSMISSION ON THE VEHICLE HAS A TITAL OF 19,752MILES AS OF 5/3/2021. THE VEHICLE'S TRANSMISSION HAS FAILED DUE TO A "BAD CYLENOID" IN THE TRANSMISSION. I AM A 90 YEAR OLD WOMAN WHO WENT TO MY PHYSICIANS OFFICE AFTER MY APPOINTMENT I GIT IN THE CAR AND ATTEMPTED TO PLACE THE CAR IN REVERSE WHEN IT FAILED TO MOVE. I AM THE ORIGINAL OWNER OF THIS VEHICLE AND WAS SHOCKED THAT THERE WAS A PROBLEM ESPECIALLY DIBCE I HAD JUST TAKEN IT TO THE DEALER FOR REGULAR MAINTENANCE . DURING THAT MAINTENANCE THERE WERE NO NOTED PROBLEM BOUGHT TO MY STTENTIO. HENCE I FELL THAT THIS IS A SEVERE MANUFACTURERES DEFECR. I'M CONCERNED THAT THERE IS A SERIOUS DEFECT AND RELATED ISDUES DUE TO THE DEDIGN OR MANUFACTURING OF THE CVT TRANSMISSION WHICH I UNDERSTAND IS A BIG ISSUE THAT HAS BEEN ENCOUNTERED IN TOYOTA'S 2014 TO 2019 LINE OF VEHICLES. WHILE IT SEEMS THAT NO RECALL WERE FORMALLY ISSUED, I BELIEVE THAT THERE IS A HUGE PROBLEM BASED ON THE FAILURE OF THE CVT TRAMSMISSION... GIVEN THAT THE NORMAL TRANSMISSION MILEAGE FOR THIS MODEL IS ~ 250K MILES SO I STRONGLY FEEL THIS SITUATION IS SUSPECT. I ALSO UNDERSTAND THAT VEHICLES WITH THE CVT TRANSMISSION ARE SUBJECT TO A SPECIAL SERVICE CAMPAIGN. AS SUCH, I WOULD LIKE TO REPORT MY VEHICLE FOR YOUR CONSIDERATION UNDER THIS STATUS AS I DESIRE TO SECURE A FAVORABLE REMEDY FOR THIS MANUFACTURER'S DEFECT. I WOULD LIKE ASSISTANCE IS EXPLORING MY OPTIONS TO GET MY VEJICLE BACK ON THE ROAD WITHOUT MY HAVING TO COME OUT OF POCKET WITH TBOUSANDS OF DOLLARS TO CORRECT THE MANUFACTURER'S KNOWN DEFECT.