NHTSA Complaint #11415764 — 2013 FORD ESCAPE

WHILE DRIVING ON THE FREEWAY I RECEIVED A SERVICE ALERT SAYING "LOW COOLANT SERVICE NOW". INTERESTINGLY MY CAR HAS ALWAYS SEEMED TO HATE GOING SLIGHTLY UPHILL AND I IMMEDIATELY THOUGHT IT MUST BE RELATED, BUT I JUST HAD MY CAR SERVICED ABOUT A WEEK PRIOR. ABOUT 1/4 MILE LATER MY CAR THROUGH A RED SERVICE ALERT THAT SAID ENGINE OVERHEAT TURN OFF FOR SAFETY. I PULLED OVER QUICKLY AND MY ENGINE WAS SMOKING. STEAM WAS COMING OUT OF THE ENGINE COMPARTMENT AND A LOT OF ANTIFREEZE WAS DRIPPING OUT OF THE BOTTOM. FROM HERE I GOT A TOW AND NEED TO HAVE THE VEHICLE SERVICED. LUCKILY I WAS A SMART DRIVER IN THKS CASE AND THE CAR DID NOT IGNITE. WHILE I WAS PULLED OVER IN LESS THAN 20 MINUTES MY HAZARD LIGHTS NO LONGER WORKED BECAUSE I HAD NO BATTERY AND HAD TO JUMP IT IN ORDER TO ROLL UP THE WINDOWS WHEN THE TOW TRUCK FINALLY ARRIVED. I HAVE READ OTHER COMPLAINTS DESCRIBED JUST LIKE THIS AND BELIEVE MY CAR SHOULD HAVE A RECALL FOR THIS COOLANT SYSTEM ISSUE. I CHECKED ALL AVAILABLE RECALLS AND NHTSA HAS NOT ISSUED A RECALL YET. IN SPEAKING WITH FORD UNTIL NHTSA ISSUES A RECALL THEN ALL FORD OWNERS WHO EXPERIENCE THIS ISSUE ARE ON THE HOOK. PLEASE ISSUE THE NEEDED RECALL. I HAVE READ THAT THERE ARE 190+ COMPLAINTS JUST LIKE MINE AND THESE ARE JUST THE CAR OWNERS WILL TO FILE A COMPLAINT WITH THIS SERIOUS MATTER.