NHTSA Complaint #11415082 — 2006 LINCOLN ZEPHYR SERVICE BRAKES

Complaint Details

ODI Number	11415082
Vehicle	2006 LINCOLN ZEPHYR
Component	SERVICE BRAKES
Date of Incident	April 21, 2021
Date Filed	May 4, 2021
Mileage	126,763 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

ON APRIL 21, 2021 I TOOK MY CAR TO BOB THOMAS LINCOLN, 310 W COLISEUM BLVD, FORT WAYNE, INDIANA 46805 PHONE (260) 482-9876 INVOICE# 687347 FOR NHTSA SAFETY RECALL 19V-904 WHICH CALLS FOR THE BRAKE SYSTEM TO BE PRESSURE FLUSHED WITH DOT 4 BRAKE FLUID, THIS DID NOT HAPPEN AS WHEN WE GOT THE CAR BACK THE BRAKE SYSTEM RESERVOIR WAS OVER FILLED AND THE BRAKE FLUID WAS VERY RUST COLORED WITH NUMEROUS BLACK PARTICLES SUSPENDED IN THE FLUID NOT THE CLEAR OR TRANSLUCENT FLUID THAT WOULD INDICATE THE FLUID HAD BEEN PRESSURE FLUSHED, I CALLED BOB THOMAS LINCOLN AND GOT THE BIG RUN AROUND.

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