NHTSA Complaint #11413364 — 2011 HYUNDAI VERACRUZ

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT HAD TAKEN HIS VEHICLE TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THERE WAS AN OIL LEAK COMING FROM THE FRONT CYLINDER BANK COVER GASKET. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. ANTWERPEN HYUNDAI CATONSVILLE (6440 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228, (410) 747-3333) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE WAS APPROXIMATELY 132,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.