NHTSA Complaint #11412837 — 2021 CHEVROLET TAHOE

TL* THE CONTACT OWNS A 2021 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE IDLED AND LOSS POWER. THE CONTACT DETECTED A SMOKE ODOR AND SMOKE CAME INSIDE THE VEHICLE FROM THE REAR SEATS. THE SERVICE ESC, TRACTION CONTROL, FORWARD COLLISION, AND ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO LINDSAY CHEVROLET (15605 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191) AND DIAGNOSED THAT THE SENSORS WERE FAULTY AND HAD THE ENGINE COIL REPLACEMENT. THE CONTACT RECEIVED THE VEHICLE BACK FROM THE DEALER AND WAS DRIVING IN THE DEALER'S LOT WHEN THE FAILURE RECURRED. THE DEALER INFORMED THE CONTACT AFTER DIAGNOSIS THAT THE MODULAR SYSTEM NEEDED REPLACING. THE VEHICLE WAS STILL AT THE DEALER AND NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD CONTACT THE DEALER TO SEE WHAT THE DIAGNOSTIC WAS AND WHAT WAS REPAIRED. THE FAILURE MILEAGE WAS 2,502.