NHTSA Complaint #11407700 — 2018 GMC SIERRA 1500

TL* THE CONTACT OWNS A 2018 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY WHILE DRIVING. THE VEHICLE WAS TAKEN TO INGERSOLL AUTO OF DANBURY (84 FEDERAL RD, DANBURY, CT 06810, (203)885-7774) FOR AN OIL CHANGE AND THE ENGINE WAS FLUSHED ON FOUR OCCASIONS. THE CONTACT STATED THAT THE VIBRATION INCREASED. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND A TIRE ROTATION AND ALIGNMENT WAS PERFORMED. THE CONTACT WAS ALSO INFORMED THAT THE TIRES NEEDED TO BE REPLACED. THE TORQUE CONVERTER WAS ALSO REPLACED HOWEVER, THE FAILURE REMAINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.