NHTSA Complaint #11407441 — 2016 FORD MUSTANG

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11407441
Vehicle	2016 FORD MUSTANG
Component	ELECTRICAL SYSTEM
Date of Incident	December 18, 2020
Date Filed	April 10, 2021
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE HEATED AND AIR CONDITIONED SEATS STOPPED WORKING ALTHOUGH THE DASH INDICATOR SHOWS THAT IT IS ON. A SEARCH OF THE INTERNET SHOWS THAT IT IS A VERY COMMON PROBLEM ON 2015-2016 MUSTANG MODELS. THE CONNECTOR UNDER THE PASSENGER SEAT SHOWS A SEVERELY BURNED CONNECTION AS INDICATED IN THE ATTACHED PHOTO. THIS APPEARS TO BE A VERY SERIOUS AND POTENTIALLY DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED VIA A RECALL.*DT

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