NHTSA Complaint #11405637 — 2018 SUBARU CROSSTREK

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11405637
Vehicle	2018 SUBARU CROSSTREK
Component	STRUCTURE:BODY
Date of Incident	March 30, 2020
Date Filed	March 30, 2021
Mileage	21,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2018 SUBARU CROSSTREK. THE CONTACT STATED THAT ALONG THE TOP OF THE WINDSHIELD THEIR WERE ROUGH SPOTS IN A ROW ABOVE THE TOP OF THE WINDSHIELD THAT LOOKED LIKE RUST. THE CONTACT SPOKE WITH THE DEALER (WEST HERR AUTOMOTIVE GROUP 3552 SOUTHWESTERN BLVD, ORCHARD PARK, NY 14127; (716) 649-7711) WHO STATED THAT THEY WOULD RECEIVE A REPAIR BEFORE THE LEASE WAS UP HOWEVER HAVE YET TO RECEIVE ONE. THE DEALER STATED THEY WERE STONE CHIPPED HOWEVER THE CONTACT STATED THAT IT LOOKS MORE LIKE RUST. . THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE. THE APPROXIMATE FAILURE MILEAGE WAS 21,700.

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