NHTSA Complaint #11405617 — 2020 ACURA RDX

TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 75 MPH IN THE RAIN, THE VEHICLE LOSS MOTIVE POWER AND DECELERATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT GUIDED THE VEHICLE OFF TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS RESTARTED AFTER SEVERAL MINUTES AND SLOWLY DRIVEN TO GAS STATION PARKING LOT. THE CONTACT CALLED ACURA OF COLUMBUS (6549 WHITTLESEY BLVD, COLUMBUS, GA 31909, (706) 576-6700) WHO DIAGNOSED THE FAILURE OVER THE PHONE, STATING THAT THE TURBO CHARGER INTER COOLER SYSTEM HAD ALLOWED MOISTURE INTO THE SYSTEM WHILE IT WAS RAINING AND CAUSED THE ENGINE TO SHUTDOWN. THE CONTACT WAS ADVISED TO SLOWLY DRIVE THE VEHICLE AROUND THE PARKING LOT ONCE IT STOPPED RAINING FOR THE MOISTURE TO DISSIPATE FROM THE SYSTEM. THE CONTACT WAS INFORMED THAT THE ENGINE WOULD RESET ONCE THE INTER COOLER WAS CLEAR OF MOISTURE. THE CONTACT FOLLOWED THE ADVICE AND WAS THEN ABLE TO DRIVE THE VEHICLE BACK TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO ACURA COLUMBUS (4340 W. DUBLIN GRANVILLE RD, DUBLIN, OH 43017) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE INTER COOLER KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,300.