NHTSA Complaint #11404422 — 2013 MAZDA CX-5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11404422
Vehicle	2013 MAZDA CX-5
Component	ELECTRICAL SYSTEM
Date of Incident	September 6, 2020
Date Filed	March 23, 2021
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THE SHIFTER POSITION SWITCH IS DEFECTIVE. IT DOES NOT ALWAYS SHUT OFF THE ELECTRICAL SYSTEM WHEN THE SHIFTER IS PLACED INTO PARK AND THE CAR IS TURNED OFF. THE ELECTRICAL SYSTEM, THE RADIO, LIGHTS, ETC, REMAIN ON EVEN THOUGH THE CAR HAS BEEN TURNED OFF. APPARENTLY IT CAUSED BY A SMALL PART THAT WAS MADE OF RUBBER THAT DRIES OUT AND BREAKS DOWN. IT IS REPLACED BY A PLASTIC PART THAT RESISTS WEAR AND TEAR AND LASTS FAR LONGER. MAZDA IS AWARE OF THE PROBLEM BUT REFUSES TO REPLACE THE DEFECTIVE PART FOR FREE.

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