NHTSA Complaint #11404122 — 2017 FORD EXPLORER
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11404122 |
| Vehicle | 2017 FORD EXPLORER |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
WIFE AND I PURCHASED AN 2017 XLT SPORT WITH 11,000 MILES AND WITHIN MONTHS WE KEPT HEARING POPPING NOISES AS SHE TURNS. ITS THE STRUTS AND THEY HAVE BEEN REPLACED TWICE WITHIN WITH 20K MILES. JUST HAD THEM REPLACED AGAIN AT OUR LOCAL DEALERSHIP WHO HELPED US TREMENDOUSLY AND DIDN'T CHARGE US THAT MUCH SINCE IT IS NOW OUT OF WARRANTY 39,000 MILES REPLACING THEM AND ITS POPPING AGAIN. I HAVE RESEARCHED THAT THE STRUTS ON THESE MODELS ARE BAD. THIS NEEDS TO BE LOOKED INTO.
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