NHTSA Complaint #11403881 — 2020 ACURA RDX

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11403881
Vehicle 2020 ACURA RDX
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 1,210 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I BOUGHT A BRAND NEW 2020 ACURA RDX. AFTER A FEW MONTHS, AT 1210 MILES I STARTED HEARING A SQUEALING, GRINDING NOISE WHILE APPLYING THE BRAKES UNDER MODERATE USE .THE BRAKES HAVE BEEN SERVICED OR REPAIRED 5 TIMES AT TWO DIFFERENT ACURA SERVICE CENTERS. THE NOISE SEEMS TO GO AWAY FOR A BIT BUT ALWAYS COMES BACK. ACURA CORPORATE HAS ADVISED FOR THESE MAKES AND MODELS THAT CAME OFF THE PRODUCTION LINE AT A CERTAIN TIME ALL HAVE THIS SAME ISSUE. THEY ARE SUPPOSEDLY WORKING ON A SERVICE BULLETIN TO FIX IT. THEY CLAIM THE NOISE IS NOT AN INDICATION OF ANY SAFETY CONCERN. MY NEW PREMIUM VEHICLE IS SITTING IN THE DRIVEWAY AS I HAVE CONCERNS DRIVING IT DUE TO CONTINUAL BREAKING NOISES. ACURA WAS WELL AWARE OF THESE ISSUES AND CONTINUED TO SELL THE VEHICLES TO CONSUMERS.

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