NHTSA Complaint #11400156 — 2019 FORD EDGE SERVICE BRAKES

Complaint Details

ODI Number	11400156
Vehicle	2019 FORD EDGE
Component	SERVICE BRAKES
Date of Incident	March 9, 2021
Date Filed	March 10, 2021
Mileage	3,250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

WHILE OUT DRIVING MY 2019 FORD EDGE I BEGAN EXPERIENCING DIFFICULTY WITH STEERING. I STARTED HEADING HOME WHEN I TRIED TO STOP THE BRAKES WERE NOT WORKING. I HAD TO USE THE EMERGENCY BRAKE TO STOP. WHEN I TRIED TO TURN THE STEERING WHEEL IT WOULD NOT TURN. I MANAGED TO GET IT PARKED WITH GREAT DIFFICULTY. I HAD SEVERAL WARNINGS THAT FLASHED ON THE DASH. I HAD IT FLAT BEDDED TO SEABREEZE FORD. I AM CURRENTLY WAITING TO HEAR FROM THEM REGARDING WHAT REPAIRS ARE NEED. THIS WAS A TERRIFIED EXPERIENCE TO BE IN CONTROL OF MY VEHICLE. I JUST WANTED TO WARN EVERYONE THAT THIS COULD BE A POTENTIAL ISSUE WITH THE 2019 FOR EDGE.

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