NHTSA Complaint #11399033 β€” 2013 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11399033
Vehicle 2013 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage 120,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I OWN A 2013 FORD ESCAPE SE WITH THE 1.6 ENGINE. DRIVING THE VEHICLE OVER THE LAST 2 OR 3 MONTHS THE ENGINE COOLANT SEEMS TO BE DISAPPEARING RATHER FAST. WE CAN TAKE IT TO THE MECHANIC AND HE CAN TOP OFF ALL THE FLUIDS, ABOUT A WEEK LATER THE ADD COOLANT LIGHT COMES BACK ON AND SAYS TO STOP CAR IMMEDIATELY DUE TO ENGINE OVERHEAT. WE GET IT PULLED OVER AND THE COOLANT IS JUST UNDER THE MIN. LINE. THE CAR BARELY HAS 120,000 MILES ON IT AND WE ARE THE FIRST AND ONLY OWNERS. FORD TOLD US THEY WILL NOT FIX IT UNTIL THE RECALL IS ISSUED BY THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISTRATION. THIS IS A $3,000 + JOB THAT IS NOT JUST AN EASY FIX. THIS CAR IS A FIRE HAZARD DUE TO THE FREEZE PLUGS IN THE ENGINE NOW BREAKING LOOSE AND COOLANT LEAKING INTO THE CYLINDERS. SO WHEN THIS DOES FULLY FAIL AND EITHER CATCH FIRE OR STALL IN TRAFFIC AND KILLS MY WIFE WHO DO I SUE? I HAVE ANTHER QUESTION THAT I AM HOPING TO GET ANSWERED ALSO. IF ANOTHER PERSON IS HAVING THE SAME PROBLEM WHY IS THEIR CAR GETTING FIXED BUT MY VIN IS GETTING SKIPPED IN ALL THE RECALLS. MY MECHANIC IS ABLE TO SEE THE FREEZE PLUG RECALL ON OTHER 2013 MODELS OF MY CAR MY BUT MY CERTAIN VIN NUMBER IS NOT ABLE TO BE TAKEN TO THE DEALERSHIP AND BE FIXED.

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Recent Complaints for the 2013 FORD ESCAPE

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