NHTSA Complaint #11398875 — 2014 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11398875
Vehicle 2014 GMC TERRAIN
Component ENGINE
Date of Incident
Date Filed
Mileage 100,275 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

WHILE DRIVING ON HIGHWAY AT APPROXIMATELY 70 MPH, ON LOW TEMPERATURE DAY (~10*F), SMOKE BEGAN EMITTING FROM BOTTOM OF VEHICLE WITH PUNGENT SMELL. THE VEHICLE WAS IMMEDIATELY PULLED OVER AND SHUT OFF. THERE WAS OIL COVERING THE ENTIRE UNDERCARRIAGE. THE OIL WAS PRESENT SUBSTANTIALLY ON THE EXHAUST SYSTEM, ALLOWING FOR POTENTIAL OF FIRE IF VEHICLE CONTINUED DRIVING. THE REAR MAIN SEAL WAS LEAKING AND REQUIRED TO BE TOWED HOME THEN TO DEALER AT LATER DATE FOR REPAIR. THE REPAIR AND ASSOCIATED REMEDIES FOLLOWED TSB 19-NA-021 BUT WERE NOT WARRANTIED AS THE VEHICLE'S VIN DID NOT FALL UNDER THE ASSOCIATED BULLETIN'S GUIDELINES. ALL REPAIRS AND REMEDIES WERE IDENTICAL TO PREVIOUS REPORTED FAILURES OF ABOVE LISTED BULLETIN.

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