NHTSA Complaint #11398750 — 2019 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11398750
Vehicle	2019 FORD ESCAPE
Component	ENGINE
Date of Incident	February 27, 2021
Date Filed	March 2, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

PURCHASED VEHICLE IN OCTOBER OF 2019, IN FEBRUARY 2020 HAD ENGINE LIGHT COME ON AND THE CODE P0496 WHICH IS A PURGE VALVE ERROR AND TOOK TO SERVICE AND THEY STATED THAT FORD HAD TO HAVE THIS HAPPEN TWICE, SO ON MARCH 17, 2020, IT HAPPENED AGAIN AND WAS TAKEN TO SERVICE AGAIN AND IT WAS REPLACED. ALMOST 1 YEAR LATER, ON FEBRUARY 27,2021 THE CHECK ENGINE LIGHT CAME ON AND WAS TAKEN BACK TO SERVICE ON MARCH 2 AND WAS REPLACED AGAIN. NO RECALLS ON THIS VEHICLE , BUT THERE SHOULD BE. THIS SHOULD HAVE HAPPENED ON A NEW VEHICLE NOR SHOULD IT CONTINUE TO HAPPEN! IT IS NOW ON ITS 3 RD PURGE VALVE!!!

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