NHTSA Complaint #11396543 — 2014 JEEP COMPASS

SEATS issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11396543
Vehicle 2014 JEEP COMPASS
Component SEATS
Date of Incident
Date Filed
Mileage 76,000 miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State LA

Consumer Description

IN THE SUMMER OF 2019 I STARTED A SUMMER JOB TO EARN A LITTLE CASH FOR COLLEGE. AROUND 3-4 WEEKS WHEN I GOT THE CAR. I WENT TO WORK AND ARRIVED FOR 4:30 AM, BECAUSE I WORK WITH MY MOM AND THAT IS WHEN SHE STARTS WORK. FOR ME I START WORK AT 5:00 AM SO I SIT IN THE CAR FOR 30 MINS JUST LISTENING TO MUSIC. AROUND THAT TIME I SUDDENLY HEAR A POP NOISE AND MY HEAD WAS PUSHED FORWARD WITH A DECENT AMOUNT OF FORCE THAT I STARTED HAVING A HEADACHE. I LOOKED AROUND TO SEE IF A CAR HAD HIT ME, BUT I SAW NO CAR IN MOTION AROUND ME AT ALL. THAT'S WHEN I SAW THAT MY HEADREST WAS POPPED OUT AND WAS CONFUSED AS TO WHY. I STILL CONTINUED TO GO TO WORK WITH A HEADACHE AFTERWARDS.*DT CONSUMER STATED HEADSET WAS REPLACED.*JB

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