NHTSA Complaint #11395123 — 2017 FORD FUSION

MY CAR HAS APPROXIMATELY 61,000 MILES ON IT AND ONE DAY, I TURNED IT ON AND IT MADE A ROUGH SOUND STARTING UP. I THEN NOTICED MY CAR WAS SHAKING AND THAT MY CHECK ENGINE LIGHT HAD COME ON, SO I ELECTED TO NOT DRIVE IT TO ENSURE NO FURTHER DAMAGE COULD OCCUR. I CONSULTED WITH TWO MECHANICS WHO BOTH STATED THAT FLUID WAS LEAKING FROM MY SPARK PLUGS, CAUSED BY FLUID IN MY CYLINDERS, AND THAT IT WAS NECESSARY TO REPLACE MY ENGINE. THEY PLUGGED CODE READERS IN THAT INDICATED THAT MY SECOND CYLINDER WAS MISFIRING. AFTER RESEARCHING ONLINE ABOUT THIS ISSUE, I FOUND MANY OTHER CARS OF MY MAKE AND MODEL THAT HAD THE SAME ISSUE, SOME OF WHICH STATED FIRES AND OTHER SERIOUS DANGERS AND WERE ALL WITHIN 15,000 MILES OF USAGE AS MY CAR. I AM DISCOURAGED AND DISAPPOINTED BY THE FACT THAT I WAS SOLD A DEFECTIVE VEHICLE. I PAID GOOD MONEY FOR A CORPORATION TO NEGLECT THEIR MISTAKES AND LAND ME WITH A 400 DOLLAR CAR PAYMENT ON A NONFUNCTIONAL VEHICLE THAT COULD'VE CAUSED SERIOUS INJURY OR DEATH IN CERTAIN CIRCUMSTANCES. I INTEND TO TAKE MY VEHICLE TO THE DEALERSHIP WHERE I PURCHASED IT ON TUESDAY, FEBRUARY 9TH, 2021 TO DISCUSS MY OPTIONS.