NHTSA Complaint #11394287 — 2010 MAZDA CX-9
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11394287 |
| Vehicle | 2010 MAZDA CX-9 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 108,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
WE WERE SITTING IN A PARKING LOT WAITING ON A PIZZA. WE NOTICED THE A/C WASN'T COOLING, AND THEN NOTICED THE CAR WAS STARTING TO OVERHEAT. (THIS WAS THE FIRST TIME EVER). WE CHECKED THE RADIATOR, IT WAS EMPTY. WE PURCHASED COOLANT AND FILLED UP THE RESERVOIR. NEVER SAW ANY LEAKS. CAR STARTED BUT SEEMED SLUGGISH LIKE THE BATTERY WAS LOW. WE GOT OUR PIZZA AND DROVE ABOUT 6 MILES WHERE WE PARKED TILL WE TOOK IT TO THE DEALER ON MONDAY. OUR MECHANIC CALLED ME LATER TO TELL ME THAT THE WATER PUMP HAD FAILED AND THAT IT HAD LEAKED INTO THE OIL PAN AND WE WOULD HAVE TO HAVE THE ENGINE REPLACED. THE REPAIR TOTAL FOR MY CX9 IS AT $9K. WE HAVE 108,000 MILES ON THE VEHICLE. MY VEHICLE IS STILL SITTING AT THE DEALER.
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