NHTSA Complaint #11389370 — 2018 DODGE CHARGER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11389370
Vehicle	2018 DODGE CHARGER
Component	ELECTRICAL SYSTEM
Date of Incident	May 15, 2018
Date Filed	January 22, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

THE U CONNECT TOUCH SCREEN IS DEFECTIVE. THIS IS A PROBLEM WHERE THE TOUCH SCREEN BUTTONS ACTIVATE ON THEIR OWN RANDOMLY, CONSTANTLY ACROSS ALL SCREEN CONTROL SYSTEMS. THIS DEFECT IS ACTIVATING MULTIPLE CAR SYSTEMS INCLUDING SEAT HEATERS, RADIO, BLUETOOTH, ENVIRONMENTAL CONTROLS, ODOMETER UNITS, AND 911 CALLING, THE CAR HAS BECOME UNSAFE DUE TO ACTIVATION OF MULTIPLE SYSTEMS WHILE DRIVING. THE PROBLEM IS VERY PREVALENT AMONG DODGE CHRYSLER VEHICLES. I CONTACTED DODGE CUSTOMER SERVICE AND THEY WILL NOT REPLACE IT FOR FREE. I WANT ME TO COME OUT THE POCKET AND PAY FOR THE FULL SERVICE AND THEY REFUSED TO RECALL THIS UCONNECT CONTROL SYSTEM.

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