NHTSA Complaint #11389367 — 2017 FORD F-450

TL* THE CONTACT OWNS A 2017 FORD F-450. THE CONTACT STATED THAT WHILE DRIVING THERE WAS A LOUD CRUNCHING SOUND AND BECAME AWARE THAT THE TAILGATE HAD FALLEN ONTO THE TRAILER. THE VEHICLE WAS TAKEN TO SHAWNEE MISSION FORD (11501 SHAWNEE MISSION PKWY, SHAWNEE, KS 66203) WHERE THEY INFORMED THE CONTACT THAT A PREVIOUS RECALL REPAIR WAS PERFORMED CORRECTLY. THE VEHICLE WAS THEN TAKEN TO THOROUGHBRED FORD (8501 N. BOARDWALK AVE, KANSAS CITY, MO 64154) WHERE THE CONTACT WAS INFORMED THAT THE DENT WAS BEING REPAIRED AND THE PART WAS BEING REPAINTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT A CLAIM NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.