NHTSA Complaint #11389277 — 2013 FORD ESCAPE

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN THE DRIVEWAY OF HER BOYFRIENDS RESIDENCE, THE CONTACTS BOYFRIEND NOTICED LEAKS OF FUEL ON THE GROUND. THE CONTACT STATED THAT AN ABNORMAL ODER APPEARED AS THE VEHICLE WAS IDLING. THE VEHICLE WAS TAKEN TO THE DEALER KOONS FORD OF ANNAPOLIS (2540 RIVA ROAD, ANNAPOLIS, MD 21401 (410) 224-2100) WHERE IT WAS DIAGNOSED THAT THE FUEL LINE WAS LEAKING INTO THE ENGINE COMPARTMENT. THE FUEL LINE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 13V583000 (ENGINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE REPAIR WAS PERFORMED BACK IN 2016. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000.