NHTSA Complaint #11389151 — 2016 NISSAN SENTRA

VEHICLE STARTED HAVING ISSUES WITH RPMS GOING UP, BUT LOSING POWER, JERKING, AND THEN ON 01-14-21 IT COMPLETELY SHUT DOWN IN THE MIDDLE OF A STREET INTERSECTION AND I ALMOST GOT T-BONED. I WAS TOLD BY NISSAN TO TAKE TO DEALERSHIP FOR DIAGNOSTIC TESTING AND THEY WOULD REVIEW THE WARRANTY ISSUE IF IT WAS THE TRANSMISSION FAILURE THAT THEY HAVE BEEN SUED FOR. THE MILEAGE WAS 108,000 WHEN IT WAS TOWED TO THE DEALER BECAUSE I DID NOT FEEL SAFE DRIVING IT. DEALERSHIP CONFIRMED TRANSMISSION NEEDS REPLACED FOR JUST UNDER $4000. CALLED NISSAN CORP BACK WHO SENT THE INFO UP FOR REVIEW. ON 01-19-21 I RECEIVED A CALL FROM COLLEEN WHO STATED SHE IS THE DISTRICT MANAGER AND THE VEHICLE IS NO LONGER COVERED UNDER WARRANTY AND THEY 'HAVE FULFILLED THEIR OBLIGATION'. EACH QUESTION WAS ANSWERED WITH THE SAME VERBATIM RESPONSE. I ASKED TO HAVE THE CASE BE ESCALATED ABOVE COLLEEN DUE TO THE FACT THE TRANSMISSION WENT BAD EARLY DUE TO THEIR FAULTY CVT SYSTEM THEY CONTINUE TO SELL AND HAVE NOT RECALLED. AFTER BEING TOLD SHE DOES NOT HAVE A BOSS, COLLEEN STATED THEY WILL GIVE ME THE SAME ANSWER AS SHE MAKES THE DECISION AND THEY HAVE MET THEIR OBLIGATION. I ASKED SHE ESCALATE IT ANYWAYS. I HAVE YET TO HEAR FROM ANYONE ELSE AT THE NISSAN CORP.