NHTSA Complaint #11389009 — 2018 FORD F-350

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11389009
Vehicle	2018 FORD F-350
Component	STRUCTURE:BODY
Date of Incident	January 20, 2021
Date Filed	January 20, 2021
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAD THE TAILGATE RECALL COMPLETED ON MY VEHICLE, SHORTLY AFTERWARDS, I WAS STILL EXPERIENCING ISSUES WITH THE TAILGATE FALLING WHILE DRIVING. I RETURNED THE VEHICLE TO FORD AGAIN TO REPORT THE ISSUE. THE FORD DEALER WORKED ON THE VEHICLE FOR 2-3 DAYS AND RETURNED THE VEHICLE TO ME AGAIN STATING IT HAD BEEN FIXED. THE RECALL DID NOT RESOLVE THE ISSUE. THE TAILGATE OPENS UNEXPECTEDLY WHEN THE VEHICLE IS IN MOTION. I DO NOT KNOW IF IT HAPPENS ON THE FREEWAY, CITY STREET OR WHILE TURNING.

Related Complaints for the 2018 FORD F-350

Other STRUCTURE:BODY Complaints

#11486067 — September 23, 2022 — In my 2018 F350, I experienced my power tailgate opening on its own. It happened when the vehicle was unattended and...

#11440698 — November 16, 2021 — Tailgate opened while driving on interstate, this has happened two times in the last 2 months. I have already had th...

#11439147 — November 3, 2021 — The tailgate continues to open randomly while driving or backing up the truck. The recall for this was completed but ...

#11415389 — May 6, 2021 — TAILGATE STILL RANDOMLY OPENS AFTER FORD ISSUED RECALL TO CORRECT. SEEMS TO OCCUR PRIMARILY WHEN TRUCK IS PARKED...

#11390563 — January 28, 2021 — UNCOMMANDED TAILGATE OPENING. TAILGATE FELL DOWN GOING ABOUT 30MPH IN DOWNTOWN PORT TOWNSEND, WA. ..PORTABLE GENERAT...

Recent Complaints for the 2018 FORD F-350

#11715342 — UNKNOWN OR OTHER — February 3, 2026 — My truck's tailgate has started opening on its own while driving, again. Previous recalls on this issue were perform...

#11710914 — LANE DEPARTURE: WARNING — January 14, 2026 — Steering Effort Control Module failed. This is a known concern with these vehicles. Many Super Duty's have this happe...

#11710914 — STEERING — January 14, 2026 — Steering Effort Control Module failed. This is a known concern with these vehicles. Many Super Duty's have this happe...

#11680411 — ENGINE — August 13, 2025 — The contact owns a 2018 Ford F-350. The contact stated while driving 55 MPH and hauling a boat, the vehicle made abno...

#11676364 — UNKNOWN OR OTHER — July 26, 2025 — The car had not been driven and was only in use for about 20 minutes. Then, the check engine light came on. I was pla...