NHTSA Complaint #11388311 — 2016 FORD F-350
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11388311 |
| Vehicle | 2016 FORD F-350 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 7,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
WITHIN 8,000 MILES THE VEHICLE COULD NOT GO OVER 45 MPH AND HIT A BUMP WITHOUT THE FRONT TIRES AND ENTIRE TRUCK SHAKING SO VIOLENTLY THAT THE CARS AROUND ME WOULD SCATTER AND I'D HAVE TO PULL OVER TO STOP THE VIOLENT SHAKING. I'VE HAD A 2005 F350 BEFORE AND WAS ALREADY AWARE OF THE KNOWN PROBLEM, "DEATH WOBBLE". DEALERSHIP ADJUSTED MY CAMBER SO THE OUTSIDE TIRES WORE OUT IN A FEW MONTHS. AFTER 16,000 MILES THE PROBLEM RETURNED AND THEY BLAMED THE BALDING TIRES WHICH THEY CREATED WITH THEIR CAMBER ADJUSTMENT AND TOOK NO RESPONSIBILITY. AFTER I GOT HOME I ALSO REALIZED THAT THE SERVICE MANAGER INTENTIONALLY DID NOT PUT MY COMPLAINT ON THE WORK ORDER. HE KNEW I WAS AWARE THAT THIS WAS AN ONGOING ISSUE WITH FORD TRUCKS AND I KNEW THE HISTORY AND OBVIOUSLY TRIED TO PROTECT HIMSELF AND THE DEALERSHIP. THEY FED ME THE SAME LINE THAT READ FROM HUNDREDS OF OTHER PEOPLE ONLINE WHO COMPLAINED ABOUT THE SAME PROBLEM AND TOLD ME THE TRUCK HAD TO BE ALIGNED EVERY 6 MONTHS. THIS IS A KNOWN ISSUE FOR 20 YEARS AND EXTREMELY DANGEROUS.
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