NHTSA Complaint #11387778 — 2018 NISSAN MURANO

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11387778
Vehicle 2018 NISSAN MURANO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 21,000 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

SMOKE WAS NOTICED INSIDE THE CAR WHILE I WAS DRIVING ON A RURAL FREEWAY IN THE BLUE MOUNTAINS OF OREGON. THE SOURCE OF THE SMOKE APPEARED TO BE THE REAR PASSENGER SET, RIGHT SIDE. I PULLED OVER. WHEN I OPENED THE DOOR ON THE RIGHT SIDE OF THE CAR, A LARGE PLUM OF SMOKE ERUPTED FROM THE REAR SEAT. I THEN NOTICED A BLACK, BURNED HOLE IN THE SEAT MEASURING ABOUT 10IN X 10IN. AS QUICKLY AS IT BEGAN, THE COMBUSTION STOPPED. AFTER A 20-MINUTE WAIT THE SEAT COOLED OFF AND I WAS ABLE TO PROCEED. NOTE THAT THE REAR SEATS WERE IN THE DOWN POSITION, AND PILLOWS WERE PLACED ON THE FLOOR BOARDS WHERE PASSENGER FEET WOULD NORMALLY BE.PHOTO SHOWS DAMAGE TO THE PILLOWS. I SUSPECT THE ORIGIN OF THE FIRE WAS AN ELECTRICAL FAILURE RELATED TO HEATED SEATS.

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