NHTSA Complaint #11387691 — 2018 FORD FUSION
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11387691 |
| Vehicle | 2018 FORD FUSION |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 64,998 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
PURCHASED 2018 FORD FUSION TITANIUM USED IN AUGUST 2019. IN DECEMBER 2020 MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT FOR SERVICE. SERVICE TOLD ME THAT THERE IS A TECHNICAL BULLETIN ON THE ECOBOOST ENGINE BECAUSE THERE IS A BAD CAST ON THE HEAD. THIS CAUSES COOLANT TO LEAK INTO THE OIL. THE ONLY WAY TO REPAIR IS TO REPLACE THE ENGINE. FORD REFUSES TO STAND BEHIND THEIR PRODUCT AND THE COST OF FIXING IT FALLS ON ME. THE VEHICLE WAS MOVING WHEN THE CHECK ENGINE LIGHT CAME ON AND THE CAR SMELT OF BURNING. WHITE SMOKE WAS COMING FROM THE EXHAUST.
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