NHTSA Complaint #11387233 — 2012 SUBARU OUTBACK
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11387233 |
| Vehicle | 2012 SUBARU OUTBACK |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | 166,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
ON 28 DECEMBER WHILE DRIVING AT APPROXIMATELY 50 MPH WITH 3 PEOPLE IN 2012 SUBARU OUTBACK, THE SUNROOF SPONTANEOUSLY SHATTERED. NO ONE WAS HURT DURING THE INCIDENT. I TOOK THE CAR TO THE DEALERSHIP WHO INDICATED NO RECALL ON THE VEHICLE. SUBARU CUSTOMER SERVICE SENT ME A COUPON FOR $200 TOWARDS REPAIR. THOUGHT THIS WAS A ONE-TIME ANOMALY, BUT ON 07 JANUARY (10 DAYS LATER) THE WINDOW ON DRIVER'S DOOR SPONTANEOUSLY SHATTERED WITH TWO OF US IN THE CAR WHILE ON THE HIGHWAY AT A SPEED OF APPROXIMATELY 60MPH. NEITHER OF US WERE HURT. THE VEHICLE IS IN THE SHOP AND SUBARU HAS OFFERED $150 TOWARDS REPAIR COSTS. ONCE AGAIN NO RECALLS ARE IN EFFECT.
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