NHTSA Complaint #11386645 — 2013 FORD FIESTA

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THE FRONT DRIVER'S SIDE LOW BEAM HEADLIGHT FAILED TO ILLUMINATE. THE CONTACT STATED HE ASSISTED HIS FRIEND AND HAD THE FRONT DRIVER'S SIDE LOW BEAM BULB REPLACED. THE CONTACT STATED A WEEK AFTER, BOTH FRONT SIDE LOW BEAM HEADLIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND HAD BOTH FRONT SIDE LOW BEAM BULB REPLACED. THE CONTACT STATED SHORTLY AFTER THE REPAIRS THE FRONT PASSENGER'S SIDE LOW BEAM HEADLIGHT WAS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.