NHTSA Complaint #11386294 — 2014 CHEVROLET CAPTIVA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11386294
Vehicle	2014 CHEVROLET CAPTIVA
Component	ELECTRICAL SYSTEM
Date of Incident	August 1, 2020
Date Filed	January 3, 2021
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

THE CAPTIVA SUDDENLY SHUTS DOWN RANDOMLY FOR ABSOLUTELY NO REASON. THE ISSUE WAS DIRECTED TO BE REPAIRED IN THE OTHER CHEVY VEHICLES BECAUSE THEY ISSUED A SERVICE BULLETIN HOWEVER THE CAPTIVA IS A FLEET VEHICLE WHICH MEANS THEY DIDN'T FIX THE KNOWN ISSUE OF PUTTING A FORD BATTERY SENSOR ON A CHEVY VEHICLE BECAUSE FLEET VEHICLES ARE RARELY SERVICED BY A DEALERSHIP. THIS IS DANGEROUS AND SOMEONE IS GOING TO DIE IF THEY HAVEN'T ALREADY. THIS HAPPENED TO ME LOSING ALL POWER AND COMPLETELY SHUTTING DOWN GOING 65 MPH ON THE FREEWAY WITH MY CHILDREN IN THE CAR WITH ME. I'VE NOT DRIVEN THIS CAR SINCE AUGUST BECAUSE I DON'T WANT TO DIE AND I STILL OWE ABOUT 4 YEARS OF PAYMENTS ON THIS LEMON.

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