NHTSA Complaint #11386281 — 2013 FORD ESCAPE

I HAVE BEEN HAVING ISSUES WITH MY 2013 FORD ESCAPE 1.6L ' THE COOLANT LIGHT SERVICE REQUIRED LIGHT INDICATOR HAS BEEN COMING ON. I FIRST WOULD FILL THE COOLANT RESERVOIR WITH ANTIFREEZE AND A MONTH OR SO LATER THE LIGHT WOULD COME ON AGAIN. I WOULD REPEAT THE PROCESS. I BROUGHT IT IN TO BAY STATE FORD IN EASTON, MASSACHUSETTS AND WAS INFORMED THAT MY WATER PUMP WAS THE CAUSE OF THE LEAK. ($1,500). I HAD THEM REPAIR IT. I GOT THE CAR BACK AND A MONTH OR 2 LATER THE COOLANT LIGHT CAME ON AGAIN. I BROUGHT IT BACK AND THEY DID DIAGNOSTICS ON (COMPRESSION TESTS) AND INFORMED THAT THERE WERE NO LEAKS AND THAT THERE MIGHT HAVE BEEN AIR POCKETS THAT CAUSED IT. I TOOK MY CAR BACK AGAIN AND WITHIN 1 MONTH THE COOLANT LIGHT CAME BACK ON AGAIN. AGAIN, THEY DO DIAGNOSTICS AND SAID THERE WAS NO LEAK AND BLAMED AIR POCKETS. I TOOK IT BACK AND WITHIN 1 TO 2 WEEKS THE COOLANT LIGHT CAME BACK ON AGAIN. THEY LOOK AT IT AGAIN AND DID THE SAME DIAGNOSTICS AND NOW TELL ME THAT THERE IS AN INTERNAL LEAK AND THAT IT COULD BE WITHIN THE ENGINE AND WANTED MY APPROVAL TO PERFORM MORE DIAGNOSTICS AT MY EXPENSE AS THEY WERE NOT SURE WHERE THE LEAK IS COMING FROM INTERNALLY. THIS COULD COST ME THOUSANDS OF DOLLARS AS THEY THINK IT COULD BE THE ENGINE. THIS VEHICLE IS ONLY 7 YEARS OLD AND SHOULD NOT BE LEAKING COOLANT INTERNALLY AND I ALREADY REPLACED THE WATER PUMP. THEY TOLD ME MY CHOICES ARE TO TRADE UP TO A NEW CAR OR PAY FOR THE REPLACEMENT OF ENGINE IF INDEED THAT IS THE ISSUE. THIS IS NOT FAIR TO ME. THEY ARE TELLING ME THAT THERE IS NO RECALL ON THIS VEHICLE AND THAT I HAD A 2.0 ENGINE. (I DO NOT HAVE A 2.0 ENGINE, I HAVE A 1.6L ENGINE). RECALL NUMBER 12V551000 IS AN ENGINE AND ENGINE COOLING ISSUE AND IT SOUNDS THAT MY FORD ESCAPE IS PART OF OR SHOULD BE PART OF THIS RECALL.