NHTSA Complaint #11385738 — 2014 TESLA MODEL S
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11385738 |
| Vehicle | 2014 TESLA MODEL S |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 86,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
WHILE DRIVING WITH MY SON ON LOCAL ROADS, WITH NO UNUSUAL BUMPS OR POTHOLES, I EXPERIENCED AN ALARMING LOSS OF STABILITY. I SLOWED MY SPEED DOWN AND MADE IT HOME. ONCE THE CAR WAS IN THE DRIVEWAY, I SAW THAT THE REAR WHEEL WAS CANTILEVERED ABOUT 15 DEGREES FROM VERTICAL. ONCE I WAS ABLE TO HOIST THE CAR AND LOOK UNDERNEATH, IT BECAME CLEAR THAT THE CAUSE OF THE PROBLEM WAS A BROKEN LOWER CONTROL ARM (SEE PHOTO). TO BE CLEAR, THERE WAS NO ACCIDENT OR INCIDENT WHICH CAUSED THIS AND IT COULD HAVE RESULTED IN A DANGEROUS/FATAL ACCIDENT IF I'D BEEN DRIVING ON A HIGHWAY OR BUSY ROAD. THIS APPEARS TO BE A KNOWN ISSUE COVERED BY THE SERVICE BULLETIN SB-19-31-001. I HAD THE REAR CONTROL ARMS REPLACED BY A LOCAL TESLA SERVICE CENTER AT MY EXPENSE. THIS ISSUE IS A REAL SAFETY RISK THOUGH AND AFFECTED CARS SHOULD BE RECALLED TO PREVENT ACCIDENTS AND FATALITIES.
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