NHTSA Complaint #11385535 — 2018 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11385535
Vehicle	2018 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	December 29, 2020
Date Filed	December 29, 2020
Mileage	27,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

MY VEHICLE HAS 27400 MILES AND PURCHASED APRIL 4TH 2018. MY CAR BATTERY LIGHT CAME ON WHILE DRIVING. TOOK TO DEALERSHIP WHERE I BOUGHT IT. THEY REPLACED MY BATTERY AND TOLD ME I DIDN'T NEED A RENTAL CAR. I WENT BACK TO WORK 15 MINUTES AWAY. GOT OFF IN 5 HOURS AFTER REPLACEMENT PICKED UP MY INFANT DROVE HOME WHICH IS 20 MINUTES AWAY. AS I WAS DRIVING 15 MINUTES INTO MY RIDE MY LIGHTS START GOING CRAZY AND THE ALTERNATOR LIGHT COMES ON AND THE CAR DIES ON THE SIDE OF THE ROAD. HOW DOES THIS HAPPEN ON A BRAND NEW CAR?

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